FAQ
STUQET FREQUENTLY ASKED QUESTIONS (FAQ)
Q: What is Stuqet?
A: Stuqet is an online marketplace and delivery platform that connects students, campus vendors,
and external sellers. It allows students to buy, sell, and deliver products affordably within their
school or city.
Q: Who can sell on Stuqet?
A: Students can open their own shops directly on Stuqet. Non-students can sell through the official
Stuqet Shop, where Stuqet lists and manages their products.
Q: What is Stucoin?
A: Stucoin is Stuqet’s digital currency, used for transactions, rewards, and discounts. It allows users
to make payments instantly across the platform and will hold real-world value over time.
Q: How does Stuqet make money?
A: Stuqet earns a small commission on each sale made through the platform, depending on the
product category.
Q: What is the Stuqet commission rate?
A: Commissions range between 5% and 15% depending on the category. Electronics and
educational tools have the lowest rates, while fashion and beauty categories carry higher rates.
Q: How can I become a verified seller?
A: Verification is done through student ID or business registration documents. Verified sellers enjoy
visibility boosts and trust badges.
Q: Does Stuqet handle delivery?
A: Yes, Stuqet has campus-based delivery partners and third-party logistics providers for
off-campus deliveries.
Q: How do I withdraw my earnings?
A: Sellers can withdraw funds from their Stuqet wallet to their bank or digital account once the
minimum payout threshold is reached.
Q: Can I use Stucoin outside Stuqet?
A: Initially, Stucoin will only be used within Stuqet, but the long-term plan is to make it usable for
external merchants and events.
Q: How do refunds and returns work?
A: Customers can request refunds for damaged or incorrect products within 48 hours. Stuqet
mediates disputes between buyers and sellers.
Q: Can I list digital products?
A: Yes. Sellers can list e-books, courses, and software, as long as they comply with copyright and
licensing policies.
Q: What happens if my product doesn’t sell?
A: Unsold products remain listed for up to 90 days. After that, you may choose to renew or remove
the listing.
Q: Does Stuqet provide marketing support?
A: Yes. Stuqet promotes verified sellers, trending products, and campus-exclusive deals through
in-app marketing and social media.
Q: Is there a seller subscription fee?
A: No monthly subscription is required at launch. Sellers only pay commissions per sale, making it
risk-free to join.
Q: Can I sell food on Stuqet?
A: Yes. Campus food vendors and approved student cooks can list meals and snacks. Stuqet
ensures hygiene and delivery quality.
Q: How secure is Stuqet?
A: All payments and data are encrypted using industry-standard protocols. Stuqet ensures seller
and buyer privacy and secure transactions.
Q: How do I contact Stuqet support?
A: You can contact Stuqet via the in-app support chat, WhatsApp, or Telegram for immediate
assistance.
Q: Does Stuqet operate internationally?
A: Stuqet is currently operational in NIG/USA they are focused on universities and cities within its launch region, but expansion plans
include international campuses.
Q: What is ‘The Future Market’?
A: It’s Stuqet’s motto—representing tomorrow’s neighborhood market, where technology,
affordability, and opportunity meet.
Q: What is stuqet slogan?
A: Trade. Learn. Earn.
